This job can be really rewarding particularly if you get a great deal of satisfaction in solving problems! It can be really intense, with high volumes of work and strict deadlines so you have a great sense of achievement when you make it all happen. You really have to have the brain engaged at all times as detail really matters so you never get bored and there is just so much to know as the industry changes every single day. I also really enjoy the contact I have with travel agents – it’s a great feeling when you know you have really helped someone out.
Mandy, House of Travel, Sydney, Australia.